Amplifon believes in providing more: more freedom, flexibility, innovation and product choice for your members. When it comes to hearing benefits, more is better. A partnership with us means an exceptional member experience, higher member satisfaction, and a higher ROI in downstream healthcare cost savings.
Too often, members fail to take action and need help to overcome the stigmas and misconceptions of hearing loss. Together, we’ll change more lives by returning the gift of sound to your members, increasing the value of hearing benefits to your plan and members.
Amplifon partners with your plan to launch strategic, multi-channel campaigns to increase awareness and engagement. Utilizing a mix of communication channels based on your membership needs, we’ll collaborate to motivate members by delivering the right message, at the right time, through the right channels to achieve high engagement. Our education and virtual solutions include our virtual hearing screening with a live, trained Amplifon care team member.
Our tailored, white glove services extend to our HIPAA and TCPA-compliant care center team guiding members through their hearing benefits and employing evidence-based interviewing techniques to strengthen members’ own motivating factors to change their hearing health behavior.
Our Patient Care Advocates, on average, spend more than 10 minutes per call with your members, helping them understand their hearing benefits, scheduling appointments with quality hearing care providers in their area and proactively following up with them – guiding members through their full hearing member journey.
As a result, our members are more satisfied as evident through our high CAHPS scores, consistently exceeding scores for even 5-Star plans.
Amplifon offers 7,000+ clinic locations with NCQA-credentialed providers, giving your members access to high-quality, convenient care in a variety of clinic settings, including exclusive access to Miracle-Ear® locations.
As the only independently owned, major hearing benefits administrator and global leader in the distribution of hearing aids, we’re able to offer:
This allows providers and members to work together to select hearing aids that best fit their hearing loss and lifestyle needs since hearing loss isn’t a one-size-fits-all problem. Members also have access to the latest technology innovations, including devices with AI features and health tracking.
On top of that, we launched the Amplifon product line to give members the extra support they need to adapt to wearing their new hearing aids, increasing their satisfaction with their purchase and overall usage of their hearing aids.
Our care monitoring team, led by our in-house audiologist, Dr. Carrie Meyer, who has over 30 years of experience. Dr. Meyer’s team monitors member hearing aid usage, and if usage drops below recommended thresholds, we proactively engage through positive, personalized coaching to help get members back on track with their hearing treatment.
We offer tailored benefit designs and hearing aid formularies for your population. Our formulary encompasses more than 800 hearing devices from leading brands, coupled with deep discounts to maximize member savings and ensure accessibility to desired products. This means members get the right hearing aids for their needs, lifestyle, and comfort level.
We protect your members through a universal provider reimbursement rate and fixed, transparent pricing, which saves them an average of 68% off MSRP[1] on hearing aids. This enables our providers to focus on quality of care rather than maximizing provider profits.
We help deliver a better return on investment than any other hearing care solution. In fact, Amplifon members experience more effective treatment, greater perceived benefits and satisfaction vs. private-pay hearing aid users.
In an ongoing study, results show Amplifon members enjoyed an 11% improvement in communication with the use of hearing aids, reduction of the negative impacts of hearing loss on others, improved quality of life and feel that using hearing aids are worth the effort.[1]
More members using and wearing hearing aids can significantly reduce the costs associated with chronic conditions and comorbidities for your organization, including: depression, dementia, and slips and falls. The potential for higher cost savings is a compelling reason to consider investing in a high-quality hearing benefit through Amplifon.
Together, we can help more of your members enjoy the gift of sound, improve their satisfaction with your organization, and empower them to lead healthier lives while increasing the impact and savings on chronic conditions and commodities for your organization.
When we talk about the power of more, we mean providing more innovative solutions and resources to your members, empowering them to take full advantage of their hearing benefits and delivering a better member experience. The result? Increased satisfaction and reduced downstream medical care costs that result from untreated hearing loss.
[1]Based on 2024 internal analysis. Savings may vary.
[2]Amplifon Product Experience member study on health impact and hearing aid treatment effectiveness, results to be published by 2024.
