Last year, we devoted a lot of time and effort to answering this question: How can we make it easier and more rewarding for hearing health care providers to work with Amplifon Hearing Health Care? After all, you’re at the center of the value we deliver to patients!
Ultimately, by strengthening our partnership with you, we can expand the delivery of affordable, high-quality care to more people across the country.
One priority that emerged from what we heard is the need for an easy-to-use portal for communicating and doing business with us. At the beginning of 2021, we launched a new and improved provider portal to deliver the information you need about Amplifon and the patients coming through our program.
The new portal is streamlined to provide easy access to benefit verification and product ordering, along with dashboard views to quickly see the status of any Amplifon referral and enable quick follow-up.
To ensure a smooth transition from our existing system to this new one, we’re rolling out the new portal in stages, introducing its use on a plan-by-plan basis. Over the course of the full year, plans will be added to the new portal until by the end of 2021, all groups and all patients are processed there.